Terms of sale


These General Terms and Conditions of Sale (hereinafter General Terms and Conditions) concern the purchase policy of Products, made at a distance, via a telematic network, from the Site https://www.pelletteriaallegrini.it (nel seguito il Sito)

The site owner is Allegrini Filippo. Registered office via del moro 55100 Lucca fiscal Code LLGFPP79A24E715W

All purchases of Products made through the Site (hereinafter referred to as Purchase Agreements) by the users accessing it (hereinafter referred to as Customers) are governed by these General Terms and Consumption Code (Legislative Decree 206/2005) ), section || Distance contracts (art.50-67) and e-commerce standards (Legislative Decree 70/2003).
Upon conclusion of the Purchase Agreements, in accordance with the procedure, Customer agrees to and agrees to observe these General Conditions.
The Customer is therefore advised to read carefully these terms and conditions before making any purchase, and, once completed the purchase procedure provided by the Site, to print or retain it in the preferred manner.

Allegrini Filippo may modify, at any time and without notice, the content of the General Terms and Conditions, and the Purchase Agreements shall be subject to the General Terms and Conditions published on the Site at the time of delivery of the order of purchase by the Customer.

Trade relations between Pelletteria Allegrini Filippo and Customers are governed solely by the following terms of sale and exclude any other agreement unless agreed in writing.

The technical information found on the web site, www.pelletteriaallegrini.it, is subject to change without notice.

Orders will be accepted only in written form by email (internet), filling in all the fields of the forms as required. Pelletteria Allegrini reserves the right to accept online orders only after verifying the reliability of the provided data.

PayPal, a eBay group company, is a fast and secure payment system. Once you have completed your payment on PayPal, the buyer will be redirected to the PayPal site, where you can access your account by entering your personal email address and password.

After registration, payments can be made via PayPal without having to re-enter data, even for subsequent purchases.
Choosing to pay with PayPal will be charged directly to your credit card (VIsa, Visa electron, MasterCard) or prepaid (Postepay). PayPal protects buyer information as financial information is not passed.
For each transaction executed with this method, a confirmation e-mail will be sent from PayPal.
Please note that the amount of your order is charged to your PayPal account. In case of cancellation, the amount is refunded to the customer’s PayPal account.

All prices on the current price list are in euro and are inclusive of VAT. All prices on the above list can include an automatic update without the obligation to give notice.

Occasionally, there may be occasional unavailability of the Products offered, if the Products selected by the Customer are not, in whole or in part available, the order will be sent to the available products after having sent the Customer notice on the products not available.
Pelletteria Allegrini Filippo reserves the right to even partially execute orders if the sub-dealer does not consider in writing that his order must be fully or tacitly escaped by a specified date. Nothing can be charged to Pelletteria Allegrini Filippo for a delay in the dispatch of the products ordered if there is an unexpected cause independent of the will of Pelleteria Allegrini Filippo.

Shipment will be made by means of transport at that time available or at that time under our contract by Pelletteria Allegrini Filippo. In the case of a freight carrier in any way by the buyer, Pleletteria Allegrini Filippo declines any responsibility after the goods have left their warehouses.

The delivery time is indicative and non-binding. Delivery, unless otherwise agreed, takes place in 3 working days and at office hours 9.00 / 12.30; 14.00 / 18.00 Monday to Friday excluding holidays.

At the time of delivery the Customer must check the integrity of the packages and the quantity and quality correspondence as indicated in the accompanying document. In the event of a dispute, the Customer will have to withdraw the goods with reservation and, within 8 days of receipt, the same must be reported in writing to Pelletteria Allegrini Filippo.
Any report beyond the terms indicated will not be taken into account.

You have the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day you or a third party, other than the carrier and designated by you, acquires physical possession of the last good.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an express statement sent to pelletteriaallegrini@gmail.com.

To comply with the withdrawal period, it is sufficient for you to send the notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effect of withdrawal

If you withdraw from this contract, you will be refunded all payments you have made to us, including delivery costs (except for additional costs resulting from your possible choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw from this contract. Said refunds will be made using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a consequence of such refund. Refunds may be suspended until you have received the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You are kindly requested to return the goods or deliver them to us at Via del Moro 24, 55100 Lucca (Italy) without undue delay and in any event within 14 days from the day you notify us of your withdrawal from this contract. The deadline is met if you return the goods before the expiration of the 14-day period. You will be responsible for the direct costs of returning the goods.

You are only responsible for the decrease in the value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. Translated with www.DeepL.com/Translator (free version)

The return of the material, in any case, must be by fax or by mail to pelletteriaallegrini@gmail.com. The request must state clearly the reason for such a refund, besides mentioning the invoice or DDT references with which Pelletteria Allegrini Filippo has sold the products. Returning material may only be made after receiving by fax or by mail, response to the request. The products must be made in perfect condition and in their original packaging, if they are not sufficient, reinscatolated so as to ensure safe transport. The shipment must only be carried out at the port and Pelletteria Allegrini Filippo will not be responsible for any damage caused by negligence or inconvenience of the carrier. The return must arrive and no later than 30 days from the response to the request for replacement of the goods, after that deadline the request will automatically decline.

The products offered on the site comply with the national and Community legislation in force in Italy. Images and colors of products published on the site may differ from actual ones due to the local settings of the systems and / or tools used for their display.

In the event of a defect in the conformity of the products purchased with respect to the description published on the Site and in the case of a defective or defective product, Customer is entitled to immediate remorse for the non-conforming good, after shipment within 8 days in writing to Pelletteria Allegrini Filippo of photographs which highlight the damage or non-conformity of the product.

Following the communication by Pelletteria Allegrini Filippo’s staff with the indication of how the refund will be possible, which may also take place through discount vouchers over the next purchase, above the value of the goods to be refunded, excluding any further liability of Pelletteria Allegrini Filippo, whatever the title.

The warranty does not cover damage caused by:
Maneuvers, carelessness, transport and anything else outside the control of Pelletteria Allegrini Filippo.

Customer data is handled by Pelletteria at Allegrini Filippo in accordance with the provisions of current legislation on personal data protection.

The customer undertakes to keep Pelletteria Allegrini Filippo from any controversy with the final use assuming the buyer is obliged to verify the quality of the purchased product a priori. It remains to be understood that Pelletteria Allegrini Filippo only complies with the terms of the guarantee clause solely with respect to its first buyer. The buyer undertakes to clarify to his client the limits of the responsibilities of Pelletteria Allegrini Filippo. The terms of this document may be modified without notice and will be valid from the date of publication of the website.

All trademarks and not, as well as any, are any work of the wording, badge or denomination, image, photograph, written or graphic text and more generally any other intangible property protected by international intellectual property laws and conventions and industrial property, reproduced on the Site and / or the Purchase Agreements, shall not entitle the Customer to any such right. Any use, even partial, of the same, is prohibited without the prior written permission of Pelletteria Allegrini Filippo, for the exclusive purpose of which all its rights are reserved.

Any disputes will be solved before the Lucca Judicial Authority.